Not Getting Verification Code From Rednote
If you're not receiving the verification code from REDnote (Xiaohongshu), here are some troubleshooting steps you can follow to resolve the issue:
Troubleshooting Steps
- Check Phone Number:
- Ensure that you have entered your phone number correctly, including the correct country code. Double-check for any typos.
- Correct Region Setting:
- Make sure that the correct region is selected for your phone number. An incorrect region can prevent the SMS from being sent successfully.
- Network Connection:
- Verify that your phone has a stable network connection. If you're using mobile data, try switching to Wi-Fi or vice versa.
- SMS Blocking:
- Check if you have any settings or apps (like antivirus or spam blockers) that might be blocking SMS messages from unknown senders. Temporarily disable these features if possible.
- Request Limitations:
- There may be a limit on how many times you can request a verification code within a certain timeframe (often limited to three requests per day). If you've reached this limit, wait until the next day to try again.
- Device Restart:
- Sometimes, simply restarting your device can resolve minor issues that might be preventing SMS delivery.
- Try a Different Number:
- If possible, try using a different phone number to see if the issue persists. This can help determine if the problem is related to your specific number.
- Alternative Login Methods:
- Consider logging in using alternative methods such as WeChat or QQ accounts, which may bypass the need for SMS verification.
- Contact Customer Support:
- If none of the above solutions work, reach out to Xiaohongshu's customer support for assistance. Provide them with details about your issue for tailored help.
Additional Considerations
- Server Congestion: Due to high demand, especially with many users migrating from TikTok, there may be delays in receiving verification codes. Some users have reported receiving codes much later than expected due to server congestion[6][16].
- Carrier Issues: Sometimes, issues with your mobile carrier can prevent SMS messages from being delivered. Contact your carrier to ensure there are no restrictions on receiving messages from short codes[1][4].
By following these steps, you should be able to troubleshoot and potentially resolve the issue of not receiving verification codes on REDnote (Xiaohongshu).